Privacy Policy

1. Overview

SnowPlatform processes personal data to run bookings, messaging, notifications, and payments.

This policy applies to customers, providers, admins, and visitors using connected platform services.

2. Data Collected

Account data: name, email, role, and optional profile details.

Transaction data: bookings, service details, payment and refund statuses.

Communication data: messages, notifications, and support requests.

3. Data Use

To enable provider discovery, booking fulfillment, payment processing, and support.

To detect fraud, abuse, and policy violations while maintaining platform safety.

4. Retention and Rights

Data retention may be required for compliance, fraud prevention, and dispute handling.

Users can request access, correction, or deletion where legally applicable.

5. Updates

This policy may be updated as legal or operational requirements evolve.